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   Global Hendheld Mobile Satellite Phone Services   
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We offer you Inmarsats first ever global handset, the IsatPhone Pro & related VAS.
The IsatPhone Pro is designed for professional users in the government, media, humanitarian, oil and gas, mining and construction sectors, which are core markets served by EX4U Telecom and its service provider partners.
The ultimate combination
When it comes to what you really need in a satellite phone, Global coverage
IsatPhone Pro delivers. This is the irst global handheld from Robust handset
Inmarsat purpose-built for the most reliable satellite communications network in the world. With clear voice quality that you do expect from the market leader.
Global coverage
Robust handset
Reliable network connection
Long battery life
Easy to use
From the world's leading provider of mobile satellite communications.
This phone is designed to work in just about any conditions in rain storms, dust storms, searing heat to sub-zero cold, tropical humidity or freezing fog. No worries about battery life when you're miles from anywhere, because it has the longest in the market. And we don't think satellite phones need to be complicated. Try it for yourself and see how simple it is.
IsatPhone Pro, now there's a real choice.
One-stop shop
IsatPhone Pro adds to our portfolio of voice and data services, offering our customers a unique 'one-stop shop' for global mobile satellite services.
Low cost - special USD offer for IsatPhone Pro (US warehouse/+shipping), although contact us for promotions. Our airtime rates and value added services are most competitive.
IsatPhone Pro presentation video
IsatPhone Pro audio call quality
IsatPhone Pro connectivity (how to make a call) video
IsatPhone Pro accessories video
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Headlines
- The essential services: satellite telephony, voicemail, text and email messaging, GPS location data
- The longest battery life: up to 8 hours talk time and up to 100 hours standby time
- The most robust handset: operates at -20 C to +55 C; dust, splash and shock resistant (IP54); humidity tolerance from 0 to 95 per cent
- The only satellite phone to support Bluetooth: place the handset on its side, with full manoeuvrability of the antenna, for easy handsfree use
- Easy to use: intuitive GSM-style interface: high-visibility colour screen; larger keypad for easy dialling with gloves on
- Reliable network connection: operates over global geostationary satellites that will be operational into the 2020s; signiicantly less possibility of call dropping
- The ultimate value: highly competitive handset, accessories and airtime pricing
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ISATPHONE PRO |
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Highlights
The essential services: satellite telephony, voicemail, text and email messaging, GPS location data
The longest battery
The most robust handset: operates at -20 C to +55 C; dust, splash and shock resistant (IP54); humidity tolerance from 0 to 95 per cent
The only satellite phone to support Bluetooth: place the handset on its side, with full manoeuvrability of the antenna, for easy handsfree use
Easy to use: intuitive GSM-style interface; high-visibility colour screen; larger keypad for easy dialling with gloves on
Reliable network connection: operates over global geostationary satellites that will be operational into the 2020s; significantly less possibility of call dropping
The ultimate value: highly competitive handset, accessories and airtime pricing!
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Handset specifications
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Dimensions
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Height: 170mm (6.7)� Width: 54mm (2.1)� Depth: 39mm (1.5)� Weight:� 279g (9.8oz) incl. battery |
| Display |
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High visibility colour screen |
| Interfaces |
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Micro USB��� Audio socket��� Antenna port��� Bluetooth 2.0 |
| Water & dust ingress protection |
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IP54 |
| Operating range |
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-20 C to +55 C (-4 F to +131 F) |
| Storage range |
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-20 C to +70 C (-4 F to +158 F) (with battery) |
| Charging range |
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0 C to 45 C (32 F to 113 F) |
| Humidity tolerance |
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0 to 95 per cent |
Battery
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Type Lithium-ion, 3.7 volts Talk time Up to 8 hours Standby time Up to 100 hours |
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| Service |
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Satellite telephony
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2.4kbps voice codec Speakerphone option |
| Voicemail |
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Speed dial 1 |
| Supplementary voice services |
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Call history Caller ID Call waiting Call divert Call holding Conferencing Call barring
Speed dialling Fixed number dialling
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Text-to-text
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160 Latin / ~74 non-Latin characters up to 10 concatenations Standard and predictive text
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Text-to-email
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160 Latin / ~74 non-Latin characters up to 10 concatenations Incoming email 160 characters |
| Web message-to-IsatPhone Pro |
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Free |
| GPS location data |
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View position Send as text/email See on your PC or SmartPhone in Google Maps/Earth , etc.
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| Data |
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Circuit-switched data service on IsatPhone Pro, with speeds up to 20kbps. The service charge for data usage is at the same per minute rate as voice calls. |
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| Other features |
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Features
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Calendar Alarm Calculator Minute minder - in-call alert Microphone muting |
| Contact synchronisation |
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With MS Outlook 2007 (PC) O/S compatibility: Windows XP Pro SP3 and Windows Vista SP1 |
Languages supported
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Arabic, Chinese, English, French, Japanese, Portuguese, Russian, Spanish |
Security
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At the keypad, phone, SIM and network level |
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Accessories
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In the box
- Mains universal AC charger (4 international adapters)
- Car charger 10-32 volts
- PC charger micro USB cable
- Wired handsfree headsetÂ
- Wrist strapÂ
- Quick start guide (8 languages)
- Warranty documentation
- Support CD
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IsatPhone Pro - Docking Stations |
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Also available:
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Carry case
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Docking units
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Bluetooth headset
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Solar charger
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| IsatPhone Pro Accessories are here...       GPS , SMS, & ROAMING... |
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How to buy
IsatPhone Pro & Service is available for you here, contact us for your IsatPhone Pro now.
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IsatPhone Pro operates globally over the Inmarsat 4 satellites
This map depicts Inmarsat's expectations of coverage, but does not represent a guarantee of service.
The availability of service at the edge of coverage areas fluctuates depending on various conditions. |
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Free test to IsatPhone Pro
We offer our customers a free service to test their IsatPhone Pro, which is great for when people need to quickly test phones before deploying them on an ad hoc basis, such as disaster response and relief.
Just call +870 776 999 999 from your IsatPhone Pro for peace of mind. |
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| Short-dial alert feature improves remote safety, click here... |
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top
back
IsatPhone Pro Frequent Asked Questions
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What features does the phone have?
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At launch, the phone will support:
Satellite telephony (including Bluetooth for hands-free use)
Voicemail
Text and email messaging
GPS location data (view position and text)
IsatPhone Pro will provide the ultimate combination of a robust handset that’s easy to use, with long battery life, a reliable network connection with clear voice quality, and global coverage.
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What coverage will be available?
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IsatPhone Pro will operate on a global basis from launch over the three Inmarsat-4 satellites, which have an expected operational lifetime into the 2020s.
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What is the battery life?
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IsatPhone Pro has the longest battery life on the market, with up to8 hours talk time and up to 100 hours standby time.
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How robust is the handset?
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IsatPhone Pro is the most robust handset in the market. It is dust, splash and shock-proof, with an ingress protection rating of IP54. The handset can operate at the widest extremes from -20°C to +55°C. It can also tolerate humidity from 0 to 95 per cent.
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How reliable is the network connection?
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Inmarsat has the most reliable satellite communications network in the world. IsatPhone Pro operates on geostationary satellites, which means there is significantly less possibility of calls being dropped.
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How easy is it to use?
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IsatPhone Pro has an intuitive GSM-style interface. The handset has a larger, high-visibility color screen that makes it easy to see in bright sunlight; and a larger keypad that makes it easy to dial with gloves on.
To make a call, you simply point the antenna straight up to the sky to register with the network and then dial the full international number. At the edges of coverage, users may need to adjust the antenna, and connection will depend on an unobstructed view of the satellite.
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What is included in the box when you buy IsatPhone Pro?
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The box includes a handset, battery, mains charger and 4 universal adapters, car charger, micro USB cable for charging from a PC, a wired headset for hands-free use, wrist strap, quick start guide (in 8 languages), warranty and a support CD.
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What is included on the support CD?
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The support CD includes documentation in 8 languages: a user guide in an interactive PDF format; quick start guide; warranty.
It also includes various applications: USB drivers required to connect your IsatPhone Pro to a laptop; a firmware upgrade tool; a contact synchronization tool.
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What interfaces does IsatPhone Pro have?
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IsatPhone Pro has a micro USB interface for charging and connecting the handset to a laptop; a 2.5mm audio socket; and antenna ports for connecting the handset to a docking unit.
IsatPhone Pro is also the only satellite phone to support Bluetooth.
The phone can be placed on its side, with full maneuverability of the antenna to enable easy hands-free use.
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Will data services be available on IsatPhone Pro?
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Yes there is availability of a data service on the global handheld satellite phone, IsatPhone Pro.
The new circuit-switched data capability, offering an effective data rate of up to 20kbps.
IsatPhone Pro is ideally suited for use as a data service. The handset design means the IsatPhone Pro can be simply placed on its side with the antenna deployed for connection to the satellite while a micro USB cable connects it to a laptop. And the Inmarsat-4 satellites on which the service runs are, of course, designed specifically to handle data communications.
Customers are pleased with the performance of IsatPhone Pro’s data capability. It is proving to be very robust whether using generic or customised applications. In testing we have actually exceeded 20kbps throughput with plain text email on several occasions. It’s ideal for those people wanting to access emails, jpegs, documents or PDFs.
Users will be able to upgrade their firmware on the handset to use this. Contact us and we send you the update information and files.
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Who is IsatPhone Pro designed for?
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IsatPhone Pro is primarily designed for professional users in the government, media, aid, oil and gas, mining and construction sectors.
However, the highly competitive handset, accessories and airtime pricing is expected to broaden its appeal to a wider range of users, like fishing, leisure, professionals.
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What accessories will be available?
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Full details of the docking units for IsatPhone Pro.will be released in our IsatPhone Pro accessories section as they come available. These will enable use of the handset indoors, in a vehicle and at sea.
Other accessories such as a carry case, Bluetooth headsets and solar chargers will also be available from our IsatPhone Pro accessories section, together with spares of each of the in-box items.
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What are the plans around SPS migration?
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Inmarsat does not plan to close SPS-based services until global variants have been launched to replace them. In this context, Inmarsat intends to support the SPS-based versions of IsatPhone, LandPhone and FleetPhone until at least 2011.
However, SPS SIMs will not be supported in GSPS terminals and vice versa.
We intend to offer a promotional incentive to encourage SPS users to upgrade to the new IsatPhone Pro
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When will future products within the GSPS family be launched?
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Inmarsat is currently evaluating requirements for global versions of FleetPhone and LandPhone. In addition, the indoor and maritime docking units for IsatPhone Pro will serve as an alternative choice in the fixed and maritime markets.
A secure version of IsatPhone for the government market is also in the planning stages and we will confirm launch details as they become available.
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How to send an SMS to the Isatphone Pro
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The easiest (and FREE) way to send a text to an Inmarsat IsatPhone Pro is to use your email client software.
Step 1: Open your email program; Outlook, Windows Live Mail, Thunderbird, Gmail, Hotmail, etc. and proceed as if you were sending a regular email.
Step 2: In the email address field; enter the IsatPhone Pro # ( Example: 8707xxxxxxxx), the # will begin with 8707 and it will contain 12 digits. Then add @message.inmarsat.com after the IsatPhone Pro number.
Step 3: Complete the text or SMS message in the body of the email, but remember you only have 160 characters.
Step 4: Send the message as you would send a regular email!
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Satellite Tracking on the IsatPhone Pro
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The IsatPhone Pro has a built in GPS location feature. Select the Menu option on the phone and then select the GPS tool. Send your GPS coordinates to either a mobile phone via a text message or to an email address. When this info is received copy and paste following the instructions below and voila you will instantly see where you are in the world.
The benefits are enormous as it allows for example to get a GPS lock if you are lost or in need of medical assistance or simply if somebody wants to know where you are.
Instructions:
Send a GPS coordinate text message via the IsatPhone Pro to a cell phone or email.
You will receive a message similar to this: GPS fix Lat: N 9 59' 37' 79'' Long: W 84 11' 29'72'' Time: 12:00:00 UTC Date: 01-01-2011 Altitude: 850 m Velocity: 0 km/h Accuracy Horiz: +/- 8 m Vert: +/- 32 m
Now strip out the GPS co-ords ie: Lat: N 9 59' 37' 79'' Long: W 84 11' 29'72'': and remove the Lat: and Long: and degree signs ie ' and " so that it reads N 9 59 37 79 W 84 11 29 72
Copy and paste this GPS code into the search box at Google Maps and click the Search Maps button.
You will then get the location for those GPS coordinates. Please note that the location might be slightly off from your exact location due to the continuous earth and satellite movement.
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Free test to IsatPhone Pro
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A free service to test your IsatPhone Pro, which is great for when people need to quickly test phones before deploying them on an ad hoc basis, such as disaster response and relief.
Just call +870 776 999 999 from your IsatPhone Pro for peace of mind.
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How is the SIM card inserted into the IsatPhone Pro?
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Remove the battery cover by using a coin to turn the screw slot on the back of the ISAT phone, until it is vertical. If the battery is in place, lift it out. Slide the catch down on the SIM holder and flip it outwards. Make sure the angled corner of your SIM card is on your left and slide it into the holder. Flip the holder back into place and slide the catch back up. Insert the battery, replace the cover and turn the screw slot until it is horizontal.
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How is the IsatPhone Pro switched on and off?
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Hold down the red key which is found on the top right of the main keypad, until the screen lights up. The first time you use your phone, use the navigation keys to select your language and set the time zone. To switch off, hold down the red key until the screen shuts down.
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How does the IsatPhone Pro connect to the Inmarsat network?
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Stand outside with a clear view of the sky with the phone antenna pointing upwards. There must be a clear line of sight between the phone's antenna and the satellite. The more sky you can see the stronger the signal should be from the satellite. If open sky makes up about 70% of your view when you look up, then the signal should be strong. Searching satellite will appear on the screen. The top left of the screen will display Inmarsat when your phone is connected to the satellite. The signal bars indicate the signal strength. At least two signal bars are required to make and receive call.
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How does the IsatPhone Pro obtain a GPS fix?
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Before a call can be made, the phone needs a GPS fix so it can be located by the satellite. This happens automatically but if a new GPS fix is needed, the GPS fix icon will be displayed on the screen. The phone should be kept in the open with a clear view of the sky until the icon on the screen disappears. Once this is done the phone is now ready to register with the network.
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Can a GPS fix be obtained manually?
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If the phone continues to show the GPS fix required icon (which means that a new GPS fix is needed) select Menu > GPS position. The new GPS fix is displayed. When this screen is open, the phone will attempt to refresh the GPS fix every 30 seconds.
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How is the redial feature used on the IsatPhone Pro?
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If you press the green button you can see a list of the previous numbers which you have dialled. Cycle through the numbers with the cursor keys, and when you reach the one you want to call press the green button again to call it.
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How is the voicemail feature accesed on the IsatPhone Pro?
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To retrieve and listen to voicemails press and hold down the 1 key, or dial 57. This will then automatically dial your voicemail inbox. Alternatively you can dial the voicemail box directly on +870 772 001 899 and press the green key to dial
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How is the IsatPhone Pro's battery charged?
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Plug the charger into the power source. Then connect the mini USB connector from the plug into the base of the phone. Leave to charge until battery is full ( it's important to fully charge when first purchased ).
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What is the Email centre number for the IsatPhone Pro?
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The Email centre number is 456. This should be stored on the SIM when it is delivered and the handset should use this value as the default.
If the value is different perform the following operation: Open Menu>Messaging>Options Select Settings>Email settings This will display a list of the stored Email centre numbers If there is no stored value, or the value is +456 choose Select highlight choose Options>Edit enter 456 choose Apply The handset prompts the user: Choose Yes . |
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What is the format to send an email to the IsatPhone Pro?
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The format to send an email to the ISAT Phone Pro is: 870776xxxx@message.inmarsat.com This is covered in the user guide that can be found on the website under section 25. http://www.inmarsat.com/Services/Land/IsatPhone/support.htm?language=EN&textonly=False
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What is the actual radiation pattern of the handheld antenna?
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(To be able to judge required amount of tilt when pointing to satellite)? The antenna is omni-directional but does have a slight gain towards the tip of the antenna. This only needs to be pointed in the general direction of the sky/satellite for maximum signal strength but the elevation angle is not critical until you are near the edge of the satellites coverage.
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